Student Billing Administrator

Wallingford, CT

The Student Billing Administrator is responsible for all student billing, collection processes, and assisting with the student enrollment process, while providing a high level of customer service to clients.

This position is scheduled for 37.5 hours per week, works year round, is non-exempt, and benefits eligible.

Duties and Responsibilities:

  • Responsible for accurate and timely processing of all payments received, charges, and credits on the School’s billing system.
  • Performs all year-end billing functions, including closing fiscal year, rolling forward beginning balances, and opening new fiscal year and terms.
  • Responds to all billing inquiries in a timely and professional manner.
  • Generates student billing statements monthly, uploads statements to an on-line payment system.
  • Administers on-line payment system, including an international payment system, which includes the nine-month tuition payment plan.
  • Sets up, monitors, and maintains customized tuition payment plans.
  • Responsible for student accounts’ collections and provides timely and accurate collections reports. 
  • Provides frequent follow up by email and telephone to ensure proper collection of past due accounts. 
  • Assist with the student enrollment contract process and timeline. 
  • Coordinates contract hold releases, partially enrolled follow-ups with the Dean of Students office.
  • Processes daily financial bank deposits and associated cash receipts.
  • Reviews, processes, and distributes daily transactions posted to the bank account (wires, ACH credits, ACH debits, return items); process associated daily cash receipts.
  • Prepares monthly and year-end AR reconciliations and journal entries, and processes journals.
  • Calculates and remits premiums for tuition insurance, processes insurance claims and refunds to families.


  • High School Diploma or equivalent, college level accounting classes or associate degree preferred.
  • Technical expertise: intermediate to advanced skill level with Excel, Word, and database management.  
  • Familiarity with Docfinity software and financial management software.
  • Excellent written and verbal communication skills.
  • Strong customer service orientation with both internal and external contacts.
  • Excellent organization skills with strong attention to detail.



Working at Choate: Choate Rosemary Hall is a coeducational, independent secondary school located in central Connecticut with 850 boarding and day students and over 350 employees. Choate serves intellectually gifted and motivated students of diverse backgrounds from across the globe whose commitment to serious study is enhanced in an academically challenging and personally supportive setting.

Choate provides students with transformative and meaningful experiences that instill lifelong habits of learning, leadership, and service, shaped by innovative and passionate educators. Teaching faculty at Choate are innovative, collaborative, and committed to our students' intellectual, social, emotional, and character development. Our faculty understands that each of our students has the potential for growth and works to encourage students to develop their own ideas and voices in learner-centered environments.

For its students and employees alike, Choate strives to be a diverse and inclusive community where all feel valued and embraced. On our campus, principled individuals from diverse backgrounds are united through common purpose, active engagement, and mutual respect. We celebrate differences and the richness of our varied backgrounds and experiences. Recognizing that working in an inclusive community can also present challenges, we embrace those challenges through ongoing dialogue and interaction, enhancing empathy and appreciation for those whose perspectives differ from our own.


Choate prohibits in all its programs, including hiring and employment practices, discrimination against or harassment of any member or group based upon age, gender, race, color, national origin, ancestry, religion, marital status, sexual orientation, disability, genetic information, gender identity or expression, veteran status, or any other category protected by Connecticut or federal law, except in the case of a bona fide occupational qualification.